Shipping/ In Store Pickup
Standard Delivery. FLAT RATE $6 - 13.99
ALL orders in the CONTINENTAL USA over $100.00 get FREE GROUND SHIPPING.
Orders with Ground Shipping typically take between 24 and 48 hours to be processed and shipped. Expedited orders placed before 11:00 a.m. PST (2:00 p.m. EST) will be shipped the same day. Weekends and holidays are excluded from processing and shipping times, so please account for non-business days when choosing your shipping method. You will receive an email with tracking information when your order has been shipped.
You may select from Standard Delivery (4-10 days), 2nd Day Air, or Overnight (next business day) Delivery. Credit card authorization and address verification must be received prior to shipping any order. Please note that credit card authorization can take up to 24 hours for approval. We use UPS as our preferred shipping carrier, and therefore are unable to deliver to APO/FPO addresses or P.O. Boxes. We do not offer Saturday delivery. Some orders may be shipped using USPS, depending on delivery address. Please remember that delivery time does not include Saturdays, Sundays or Holidays. You will be notified by email regarding back ordered items and expected delays. The Exchange will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need additional identification provided for credit verification.
NOTE: IN STORE PICK UP orders placed after 5PM on FRIDAY will NOT be processed or ready until 5 PM on MONDAY. Please allow additional days for store pickup in Vidalia, Ga as our warehouse location is in Dublin, Ga. You will recieve a confirmation email or phone call letting you when pickup is avaiable.
Standard orders are processed once credit card authorization and address verification have been obtained. Orders shipped via standard delivery typically arrive in three (3) to ten (10) business days (Monday through Friday, not including holidays) for the Continental United States. All orders are shipped within 1-2 business days.
In Store Pickup
Standard orders are processes once credit card authorization is obtained. Any Orders to pick up in our Dublin location placed on Friday after 5pm will not be processed til Monday after 12pm. Any Orders to pick up in our Vidalia location will need additional time for pickup as our warehouse is located in Dublin, Ga. Please keep this in mind when arranging pick up. An email will be sent out for each customer when item/items are available for pickup. For rush orders please call our store at 478-595-0181. NOTE: additional charges may apply on rush orders.
NOTE: That you are responsible for providing us with the correct shipping information. Any fees or extra charges due to wrong shipping information provided by the customer are your responsiblity.
Please call us for any questions or concerns: 478-595-0181