• Orders are usually processed within 48 hours
  • $4.95 Small Item Shipping
  • $8.99 Standard Shipping
  • $13.99 ODD Dimensions & Frames
  • $3.99 Local Delivery is available within 7 miles of the desired location. 
  • FREE local pickup at 201 West Jackson Street Dublin, GA & 113 E Main Street Vidalia, GA
  • All orders are shipped from our main location in Dublin , GA
  • Lost packages will undergo an investigation. If you package is lost or damaged in transit we will replace items if available or refund original payment source. However, if shipping source confirms delivery to correct address we are unable to issue a  refund. 
  • For international packages: The Exchange does not pay for taxes or duties on any international packages. 



Returns & Exchanges:                                                       

  • Returns on unworn, unwashed items with tags still attached are accepted within 14 days of receipt of item.
  • Returns are eligible for store credit only.
  • Sale/Clearance items are NOT returnable, they are final sale.
  • All jewelry items are NOT returnable.
  • Shipping charges (original & return) are the customers responsibility.
  • Please include Name, Order Number, & Valid phone number with return.